Last updated: July 26, 2026
At ZenDev (“we”, “us”, “our”) your privacy matters. This Privacy Policy explains what information we collect when you visit zendev.shop or place an order, how we use it, and the choices you have. By using our website you agree to the practices described below.
Information we collect
- Information you provide. When you place an order or contact us, we collect your name, email address, shipping and billing address, phone number (if provided), and order details.
- Payment information. Card and payment details are entered directly with our payment processors (such as Stripe and PayPal). We never see or store your full card number on our servers.
- Automatic information. Like most websites, we collect basic technical data such as your IP address, browser type, device information, and pages viewed, using cookies and similar technologies.
How we use your information
- To process, fulfil, and deliver your orders and send order confirmations and tracking updates.
- To provide customer support and respond to your questions.
- To improve our website, products, and shopping experience.
- To detect and prevent fraud and keep our store secure.
- To send you marketing emails only if you have opted in. You can unsubscribe at any time using the link in any email.
Cookies
We use cookies to keep items in your cart, remember your preferences, and understand how our store is used so we can improve it. You can control or disable cookies in your browser settings, though some features of the store may not work correctly without them.
Sharing your information
We do not sell your personal information. We share it only with trusted partners who help us run our store, including:
- Payment processors to complete your transaction.
- Shipping and fulfilment partners to deliver your order.
- Service providers for email, analytics, and website hosting.
These partners may only use your information to perform services on our behalf, and we may disclose information where required by law.
Data retention
We keep order and account information for as long as needed to fulfil orders, comply with legal and tax obligations, and resolve disputes. You may request deletion of your data at any time (subject to those obligations).
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain processing. To exercise any of these rights, email us at support@zendev.shop.
Security
Our checkout is protected with SSL encryption, and we take reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, but we work hard to safeguard your data.
Children
Our store is not directed to children under 16, and we do not knowingly collect information from them.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.
Contact us
Questions about your privacy or this policy? Email us at support@zendev.shop and a real person will reply within 24 hours.