Contact ZenDev
Questions about an order, a product, or your routine? A real person will get back to you within 24 hours.
Email: support@zendev.shop
Support hours: Mon–Sun, 9am–7pm EST
Returns: 60-day money-back guarantee — just reach out.
Common queries answered
Frequently asked Questions
Orders ship from our US warehouse within 1–2 business days and typically arrive in 3–7 business days. You’ll get a tracking link by email as soon as your order ships.
Every ZenDev product is backed by our 60-day money-back guarantee. If you’re not happy, email support@zendev.shop within 60 days of delivery and we’ll arrange a refund or replacement.
If your order hasn’t shipped yet, email us at support@zendev.shop right away and we’ll update it. Once an order has shipped, the delivery address can no longer be changed.
You’ll receive a tracking link by email as soon as your order ships. You can also check status anytime under My Account → Orders.
Email us at support@zendev.shop, Mon–Sun, 9am–7pm EST. A real person replies within 24 hours.
Email us immediately at support@zendev.shop. If your order hasn’t shipped, we can usually correct the address before it goes out.
We currently ship within the United States. If you’re outside the US and would like to order, email support@zendev.shop and we’ll let you know if we can help.
Most orders ship together in one package. Occasionally items may ship separately — if so, you’ll receive a tracking number for each shipment.
